Customer Reviews

4.9
Out of5 Stars
Overall rating of 153 3rd-party reviews
Leave Us Feedback
View Filters
5 out of 5 stars
Diane DePhillips January 28, 2024

2nd time purchasing flooring, 2024. Murleys is the Best. Contract workers were exceptional. Murleys has a great selection. Store has nice displays, ...

2nd time purchasing flooring, 2024. Murleys is the Best. Contract workers were exceptional. Murleys has a great selection. Store has nice displays, clean and attractive. Lauren helped us pick out our carpet and then stayed with the project, coordinating furniture movers and the carpet layers. Both the carpet layers and furniture movers were professional, efficient and pleasant to have in our home. Ask for Lauren, she cared about our project from beginning to end. You'll have no worries.

5 out of 5 stars
Roxana Christman January 17, 2024

So when first contacted by Allie from Murley's for a consulation/bid on doing my floors, she asked what would earn her my business. I responded I was...

So when first contacted by Allie from Murley's for a consulation/bid on doing my floors, she asked what would earn her my business. I responded I was looking for competence and the ability to reassure me that the project would go smoothly. She was able to reassure me on all the the concerns and questions I had. She acted as my general contractor and she delivered what was promised. The week long installation of living, dining, kitchen and eating area flooring went seamlessly. She called all the players together at the house the Friday prior to start (installer, movers, plumbers) to ensure all understood the plan. She checked in regularly throughout the week and always did what she said she would. I cannot recommend her more highly. If there were more than 5 stars, Allie would definitely be receiving that score. You can count on her. She delivered what she promised! Thanks, Allie!

Response from the owner - January 17, 2024

Roxana, Thank you very much for the 5-Star Review. Allie loves what she does and her customer service is always top notch. She takes alot of pride in making sure the customer has a great experience. Again, Thank you for the review. David Murley

5 out of 5 stars
Edith Anne December 15, 2023

Lauren was very helpful through the process of choosing carpet and LVT for our home. She has exceptional listening skills and quickly guided us to pro...

Lauren was very helpful through the process of choosing carpet and LVT for our home. She has exceptional listening skills and quickly guided us to products we are very happy with. The install was complicated with the need to use a moving company, plumber and gas range technicians. Lauren helped us through all these steps and the flooring was completed earlier than planned. Thanks Lauren!

5 out of 5 stars
Larry Schrader December 15, 2023

We just had our stairs carpeted by Murley Carpet today. They are beautiful and we are more than happy. I’d like to thank Alexis for ALL her help and...

We just had our stairs carpeted by Murley Carpet today. They are beautiful and we are more than happy. I’d like to thank Alexis for ALL her help and patience with us. She help us in choosing just the right carpet.

5 out of 5 stars
Kelsey Wold November 30, 2023

Great service from start to finish. We had to replace our only 4 year old carpet in a new build home because it was not good quality and it was not in...

Great service from start to finish. We had to replace our only 4 year old carpet in a new build home because it was not good quality and it was not installed or stretched properly causing major bumps all over. Keith at Murley’s was very professional and helpful and the new carpet was installed beautifully! Highly recommend! Before/after photos below.

5 out of 5 stars
M Powers November 30, 2023

The people at Murley’s Floor Covering were great to work with. I worked specifically with Alexis Lusch. She was instrumental in helping me make the pu...

The people at Murley’s Floor Covering were great to work with. I worked specifically with Alexis Lusch. She was instrumental in helping me make the purchase of new flooring for my new home even when I wasn’t in the same state. She held my hand throughout the whole process, from selection to installation. She is extremely knowledgeable about flooring and paid close attention to details I would have been completely ignorant about. I highly recommend Murley’s Floors. Make sure to ask for Alexis.

5 out of 5 stars
Brian Greenaway November 25, 2023

Alexis' assistance was excellent. Very knowledgeable and helpful.

5 out of 5 stars
Jb Kay November 22, 2023

Lauren was very helpful assisting us to find the carpet for our family room. She is knowledgeable about the products. She ordered the carpet and mad...

Lauren was very helpful assisting us to find the carpet for our family room. She is knowledgeable about the products. She ordered the carpet and made the arrangements to have the edge binding done. She followed up and notified us when it was ready. She was very cheerful and polite. Very nice to work with.

5 out of 5 stars
Sandy Newton November 20, 2023

I had a great experience getting new flooring at Murleys. Allie Price was attentive and personable. She provided valuable feedback on all my question...

I had a great experience getting new flooring at Murleys. Allie Price was attentive and personable. She provided valuable feedback on all my questions and concerns as a first time buyer and was patient while offering many suggestions and options through the design decisions. The pricing was competitive and delivery was quick.

5 out of 5 stars
Megan Marquez November 20, 2023

We worked with Allie Price & Dave for the purchase of our LVP floors and new kitchen and bath countertops. Both great to work with. Thank you, Murleys for great product, pricing and service!

5 out of 5 stars
Michelle Holt November 20, 2023

Murleys did a beautiful job replacing our carpet with laminate flooring. Lauren our sales rep was great as was Jose our installer. They were on time, through and efficient. 10/10 would recommend!

Murleys did a beautiful job replacing our carpet with laminate flooring. Lauren our sales rep was great as was Jose our installer. They were on time, through and efficient. 10/10 would recommend!

Response from the owner - November 20, 2023

Michelle, Thank you so much for the 5-Star Review. Lauren and Jose are a Great team when it comes to giveing our customers a Great Experience. We really appreciate your business. Thank you Dave Murley

5 out of 5 stars
Momma Best November 16, 2023

Alexis was incredibly helpful and friendly, would definitely work with her again.

Alexis was incredibly helpful and friendly, would definitely work with her again.

Response from the owner - November 16, 2023

Momma Best, Thank you for the 5-star Review. Alexis loves what she does and is committed to providing the very best experience for her customers, Thank you again, Dave Murley

5 out of 5 stars
Laura S November 14, 2023

We had a great experience working with Alexis. She had helpful suggestions and great communication throughout our process. They have a wide range of ...

We had a great experience working with Alexis. She had helpful suggestions and great communication throughout our process. They have a wide range of carpet to choose from. A guy they work with will make the exact size you need, add the padding layer and bind it all together. Beautiful! We're very happy with our Godfrey Hirst area rug.

Response from the owner - November 14, 2023

Laura, Thank you for the 5-star review. I'm thrilled that you are enjoying your new area rug. Alexis loves what she does and customer service is her #1 priority. Thank you again for your busines we appreciate it. Dave Murley

5 out of 5 stars
Deb Murphy November 10, 2023

Best of service with Murley's!! I was looking for a wool carpet. Alexis was incredibly helpful and professional in her knowledge and customer service....

Best of service with Murley's!! I was looking for a wool carpet. Alexis was incredibly helpful and professional in her knowledge and customer service. The installer was superb in making sure every detail was taken care of. I have taken all of my flooring needs to Murley's from now on! Thanks again!!

5 out of 5 stars
Shan Kelly November 3, 2023

Our contractor steered us to Murley's, and we are so thankful he did. Murley's carries quality products; their installers are very skilled; and they a...

Our contractor steered us to Murley's, and we are so thankful he did. Murley's carries quality products; their installers are very skilled; and they are honest with their recommendations. Lauren Heen is very good at what she does, and she is the greatest person to work with. She gave us options, offered opinions on what looked good together, and was gently candid about what wouldn't go well together. Murley's also utilizes excellent subcontractors for cabinetry, granite, tile, and flooring. We are very happy with everything Murley's did in our large home addition, and we highly recommend them.

Response from the owner - November 3, 2023

Shan, Thank you for the Great Review. Our goal is to provide the very best experience for our customers floorcovering purchase. Lauren is very good at taking care of customers. We appreciate your business and are here for any of your floorcovering needs. Thank You Dave Murley

Powered by RollMaster Software